CSR / Driver Trainer

We are looking for a Customer Service Representative/Driver Onboarding Trainer with excellent communication skills and a passion for customer service. As a trainer, you would conduct and facilitate Kater’s Driver Onboarding, communicate changes/service updates to drivers, and assist in designing/developing training programs. As a Customer Service Representative, your responsibilities include day to day customer service tasks including answering calls/e-mails, basic app troubleshooting with clients, and upholding high customer service standards.

These are some things we will expect:

  • 1-2 years of experience as a trainer
  • Customer service experience
  • Excellent communication and writing skills
  • Assist in designing/delivering training programs during driver onboarding
  • Answering questions about the service/training content
  • Proficient in Word/Excel/PowerPoint/MS Office
  • Professional, positive, and can-do attitude


  • Competitive wages.
  • Medical, dental and vision benefits after 90 days.
  • Free lunch every two weeks.


Surrey, BC

Job Type:

Full Time
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