We are looking for a Customer Service Representative & Driver Onboarding Trainer with excellent communication skills and a passion for customer service. As a trainer, you would conduct and facilitate Kater’s Driver Onboarding, communicate changes/service updates to drivers, and assist in designing/developing training programs. As a Customer Service Representative, your responsibilities include day to day customer service tasks including answering calls/e-mails, basic app troubleshooting with clients, and upholding high customer service standards.
These are some things we will expect:
Kater has a track record of promoting from within so if you are interested in leadership or technical career paths, you will have both options to consider.
Please note: Candidates need to be authorized to work in Canada and available for interviews in Surrey.