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UX Researcher

We are looking for a passionate UX Researcher to who is capable of bringing innovative ideas to the Kater software suite. You will be a vital part of the design team, helping us make smarter design and product decisions sooner. 

These are some things we expect:

  • Review industry standards and bring innovative ways to improve our user experience
  • Clear documentation and reasoning behind why your research will improve our current solutions
  • Gather user research through surveys, interviews, QA and customer service feedback to find the pain points our users are experiencing
  • Report to the lead UX/UI designer and CTO to identify the most pressing pain points needed and plan implementation schedule
  • Your research will shape the future of the apps and ensure Kater stays ahead of competition

What we need from you:

  • 2+ years experience in a user research focused role
  • A portfolio showing a variety of projects with a focus on research
  • Firm understanding of different research methods, when best to apply them, and the knowledge to bend those methods to our business and user needs.
  • Strong verbal and writing communication skills
  • Experience with the transportation industry is considered an asset
  • Passion for turning complex scenarios into simple solutions
  • Solid team player with a positive attitude 


  • Competitive wages
  • Medical, dental, and vision benefits after 90 days
  • Free lunch every two weeks.


Surrey, BC

Job Type:

Full Time
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